Top all-time · #21511
Alternate Seat of TYR
Personal blog · yorksranter.wordpress.compoliticswriting
Alternate Seat of TYR is a personal blog at yorksranter.wordpress.com about politics and writing. Since 2009, 3 different Hacker News readers have linked it 13 times. The last post was in 2012, but the archive is still widely read.
Too few sampled comments (3) to say how often HN recommends it.?
Why HN links it
HN readers link this blog for its series of posts on the politics of call centres, which commenters describe as excellent. One commenter also links it in a Flightradar24 thread with a bare link.
Summarised by Claude from a sample of 3 HN comments that link here. Each comment is marked recommending, critical or neutral (citing without judging); how this works.
The Yorkshire Ranter - a non-kinetic onslaught
What Hacker News says?
.. or a small war. https://yorksranter.wordpress.com/2007/07/27/ex-viktor-bout-...
Comment linking /2007/07/27/ex-viktor-bout-aircraft-running-guns-to-somalia/
on “Flightradar24 – how it works”Submitted Contacts considered crappy as a story · 24 points
HN discussionRelevant to this subject is an excellent trio of blog posts on the "politics" of the call centre: http://yorksranter.wordpress.com/2012/01/21/the-politics-of-... It describes how the traditional call centre is riddled with process anti-patterns which demoralize both the employees and the customers. The reasons for this are based in the deskilling and disempowering of customer service employees, allegedly in the name…
Comment linking /2012/01/21/the-politics-of-call-centres-part-one/
on “Airbnb invents a call center that isn't hell to work at”Submitted Introducing WhoseKidAreYou (Cool- Subtype Evil) as a story · 13 points
HN discussionI have no idea; it's not exactly "popular" with the public either. But it's usually the only option that actually results in sorting out whatever it is you need to sort out. People aren't comfortable putting their personal details in email, so what's the alternative? Slow expensive postal correspondence? This is probably a good place for me to link this excellent series of 3 posts on the operational politics and fai…
Comment linking /category/callcentre/
on “Show HN: Calloud – Let your visits call you from your website”Submitted Ye Olde Scamme as a story · 6 points
HN discussionSubmitted Irrigating Senegal With Free Software as a story · 2 points
HN discussionSubmitted Scaling and Scoping the NYT Paywall as a story · 1 points
HN discussionSubmitted Cooking with John von Neumann as a story · 1 points
HN discussionSubmitted Me-ware, Us-ware and Them-ware in Science as a story · 1 points
HN discussionSubmitted Free our bills: hardcore wonk/geek out as a story · 1 points
HN discussionSubmitted Don't Leave Me Hanging On The Phone as a story · 1 points
HN discussionSubmitted How To be a Cyberwar Expert as a story · 1 points
HN discussion