Top all-time · #4506
Jay Porter
Personal blog · jayporter.com/dispatcheseconomicsculturebusiness
Jay Porter's personal blog at jayporter.com covers economics, culture and business. Since 2013, 16 different Hacker News readers have linked it 25 times, most often “Observations From A Tipless Restaurant”. No feed was found, so read it on the site itself.
Too few sampled comments (13) to say how often HN recommends it.?
Why HN links it
Readers link Jay Porter's multi-part 'Observations from a Tipless Restaurant' series, a restaurateur's account of dropping tips in San Diego, covering staff, service, and sex and power in tipping.
Summarised by Claude from a sample of 13 HN comments that link here. Each comment is marked recommending, critical or neutral (citing without judging); how this works.
Author, engineering leader, hospitality entrepreneur, cook.
Most-linked posts?
- Observations From A Tipless Restaurant9 people · 11 mentions · first linked 2013-07-30
- Observations from a Tipless Restaurant3 people · 3 mentions · first linked 2013-07-30
- Why Tipping Should (And May) Be Made Illegal2 people · 2 mentions · first linked 2013-08-12
What Hacker News says?
While this the restaurant case, not the taxi case, it does give some useful overview aspects: http://jayporter.com/dispatches/observations-from-a-tipless-...
Comment linking /dispatches/observations-from-a-tipless-restaurant-part-1-overview/
on “Uber Driver Tip-Hustling Schemes”Submitted Observations from a Tipless Restaurant as a story · 276 points
HN discussionI thought part 1 ( http://jayporter.com/dispatches/observations-from-a-tipless-... ) was particularly insightful: "A certain small number of very vocal men (and it was always men) resented that we were not letting [them] try to exercise additional control over our team members. This was true even though compelling research has shown that servers do not adjust quality of service as a result of tips; instead the idea…
Comment linking /dispatches/observations-from-a-tipless-restaurant-part-1-overview/
on “Observations from a Tipless Restaurant”Submitted Observations From a Tipless Restaurant, Part 5: Sex, Power and Tips as a story · 90 points
HN discussionIf you missed part 1, here's the first half of the story: http://jayporter.com/dispatches/observations-from-a-tipless-...
Comment linking /dispatches/observations-from-a-tipless-restaurant-part-1-overview/
on “Observations from a Tipless Restaurant”Submitted Why Tipping Should (And May) Be Made Illegal as a story · 60 points
HN discussionDespite your personal anecdote, I found Porter's 6-part series last summer on tipping in the restaurant industry quite fascinating and enlightening: http://jayporter.com/dispatches/observations-from-a-tipless-... I remain unconvinced that tipping culture improves service, and it's most certainly sexist, racist, and ageist.
Comment linking /dispatches/observations-from-a-tipless-restaurant-part-1-overview/
on “A Tipless Restaurant is a Well-Run Restaurant?”Submitted Observations From A Tipless Restaurant, Part 1: Overview | Jay Porter as a story · 2 points
HN discussionI found the series of articles as a whole to be an enlightening account from the perspective of a restaurateur who tried new things in San Diego. This was Part of 5 of a series that begins here: http://jayporter.com/dispatches/observations-from-a-tipless-... Prior to this aside from being a patron of restaurants my only knowledge of the restaurant biz was based on Setting the Table which Fred Wilson blogged about he…
Comment linking /dispatches/observations-from-a-tipless-restaurant-part-1-overview/
on “Observations From a Tipless Restaurant, Part 5: Sex, Power and Tips”Submitted Observations From A Tipless Restaurant as a story · 2 points
HN discussionFYI: The "just add it to the item price" was covered in Part 4. Its linked at the bottom of the article, or here it is directly: http://jayporter.com/dispatches/observations-from-a-tipless-...
Comment linking /dispatches/observations-from-a-tipless-restaurant-part-4/
on “Observations From a Tipless Restaurant, Part 5: Sex, Power and Tips”Submitted Observations from a Tipless Restaurant as a story · 1 points
HN discussionThat topic was discussed in part 2, at http://jayporter.com/dispatches/observations-from-a-tipless-... : In a tipout system, what started as one enterprise (a restaurant selling its food & hospitality to its guests), has now spawned two completely new, concurrent businesses: the business of the server selling the perception of extra attention to the guest for tips; and the business of the kitchen workers selling fav…
Comment linking /dispatches/observations-from-a-tipless-restaurant-part-2-money-and-the-law/
on “Why Tipping Should (And May) Be Made Illegal”Here's a restaurant owner that agrees with grandparent: http://jayporter.com/dispatches/observations-from-a-tipless-...
Comment linking /dispatches/observations-from-a-tipless-restaurant-part-1-overview/
on “Uber drivers file class-action suit over tips”At least one restaurateur who tried a no-tip policy found tips actively harmful: http://jayporter.com/dispatches/observations-from-a-tipless-...
Comment linking /dispatches/observations-from-a-tipless-restaurant-part-1-overview/
on “Uber drivers file class-action suit over tips”Living in a country where tipping is not a big part of the culture, I must admit I've always found it one of the stranger customs in the USA. I found the series of articles, "Observations From A Tipless Restaurant" was a really interesting analysis. http://jayporter.com/dispatches/observations-from-a-tipless-...
Comment linking /dispatches/observations-from-a-tipless-restaurant-part-1-overview/
on “I'm a Cook and I Want You to Keep Your Tips”This article from the chef at the Linkery (mentioned in TFA) is required reading on the subject. I think the fact that there is good evidence that tipping is often racist and sexist is perhaps the strongest argument against it. Part 1: http://jayporter.com/dispatches/observations-from-a-tipless-... Part 2: http://jayporter.com/dispatches/observations-from-a-tipless-... Part 3: http://jayporter.com/dispatches/observa…
Comment linking /dispatches/observations-from-a-tipless-restaurant-part-6-why-tipping-should-and-may-be-made-illegal/
on “To tip or not to tip?”Living in a country where tipping is not a big part of the culture, I must admit I've always found it one of the stranger customs in the USA. I found the series of articles, "Observations From A Tipless Restaurant" was a really interesting analysis. http://jayporter.com/dispatches/observations-from-a-tipless-...
Comment linking /dispatches/observations-from-a-tipless-restaurant-part-1-overview/
on “Joe’s Crab Shack Tried Getting Rid of Tips – It Didn’t Last Long”This restauranteur thinks that tipping makes it harder to reward staff fairly, and that this is a direct cause of acrimony in the kitchen. Some of his arguments are dependent on CA state law, though: (part 1) http://jayporter.com/dispatches/observations-from-a-tipless-... (part 2) http://jayporter.com/dispatches/observations-from-a-tipless-...
Comment linking /dispatches/observations-from-a-tipless-restaurant-part-2-money-and-the-law/
on “One more reason it's crap to be a waiter in America”