Top all-time · #1642
Customer.io
Company blog · customer.io/blog · on HN as sudonimbusinessstartups
Customer.io is the company blog at customer.io, writing about business and startups. Since 2012, 44 different Hacker News readers have linked it 77 times, most often “Customer.io - Email Automation powered by User Data”. No feed was found, so read it on the site itself.
Customer.io is a customer engagement platform for creating personalized journeys and better business outcomes across email, push, SMS, and in-app messaging.
Most-linked posts?
- Customer.io - Email Automation powered by User Data5 people · 5 mentions · first linked 2012-04-30
- /2 people · 6 mentions · first linked 2012-06-13
- /careers/2 people · 4 mentions · first linked 2019-03-01
- Intro to Lifecycle Emails - guest post by Patrick McKenzie (patio11)2 people · 2 mentions · first linked 2012-10-11
- /2 people · 2 mentions · first linked 2020-07-01
- /blog/gmail-loading-images.html2 people · 2 mentions · first linked 2016-09-02
- Don't use noreply(at)yourdomain.com on emails2 people · 2 mentions · first linked 2012-05-15
- Concierge onboarding process to convert free to paying customers2 people · 2 mentions · first linked 2014-06-25
- /startup-program/bootstrapped/2 people · 2 mentions · first linked 2023-02-18
- Update to Compromised Email Addresses Incident2 people · 2 mentions · first linked 2022-07-17
What Hacker News says?
This my be true now, but when I was working and doing the marketing for my products, it reported accurately. I'm pretty sure it still does honestly. According to Customer.io, the change was to make images load by default, not requiring the end user to click Show Images. Thus making the open rates more accurate. https://customer.io/blog/gmail-loading-images.html
Comment linking /blog/gmail-loading-images.html
on “Tricks to Monetize Your Side Projects”Submitted How we built our HTML email editor using liquid, wysihtml5 and premailer as a story · 41 points
HN discussioncustomer.io |SRE | REMOTE | https://customer.io We're an automated messaging platform to send targeted emails, push notifications, and SMS to lower churn, create stronger relationships, and drive subscriptions. Come join our team and help solve some of the truly hard problems that come from working with 1000's of customers receiving and sending billions of messages per month. We're also looking for site reliability…
Comment linking /careers/
on “Ask HN: Who is hiring? (May 2019)”Submitted Customer.io Actions – Why did we do it this way? as a story · 18 points
HN discussionCustomer.io | Engineering roles | Remote | https://customer.io/careers/ We’re working to make Customer.io the default choice for any internet business to deliver great, automated customer experiences at scale. Customer.io is used by over 1200 businesses to create continuity after a person leaves a website or mobile app. Every message (receipts, win-backs, and on-boarding) across every channel (email, push, sms and m…
Comment linking /careers/
on “Ask HN: Who is hiring? (July 2019)”Submitted Show HN: My first screencast. 2 hours spent for every minute of video as a story · 14 points
HN discussionHi Hacker News, I'm Colin, CEO of http://Customer.io . We're hiring for a few different roles: Head of Product (Remote) http://grnh.se/crqpm0 Scaling Engineer (Remote) http://grnh.se/1ia7yk Front End Engineer - Ember.js (Remote) http://grnh.se/2ckgoy Account Exec for New Business (Portland) http://grnh.se/g7tqpw About Customer.io Customer.io is a messaging platform that helps companies communicate better with their…
Comment linking /
on “Ask HN: Who is hiring? (April 2015)”Submitted Lean Product Testing with Angular.js as a story · 13 points
HN discussionCustomer.io ( https://customer.io ) | Senior Site Reliability Engineer (SRE) | Portland Oregon | Full time | Remote About us: Our mission at Customer.io is to power automated communication that people like to receive. Today over 1,500 internet businesses use Customer.io to manage, send, and track performance of email, SMS, and push notifications. Unlike typical marketing platforms, Customer.io helps businesses incre…
Comment linking /
on “Ask HN: Who is hiring? (July 2020)”Submitted Results are in: Teaser emails + blog posts. Are they worth doing? as a story · 12 points
HN discussioncustomer.io | Backend Engineer, SRE | REMOTE | https://customer.io We're an automated messaging platform to send targeted emails, push notifications, and SMS to lower churn, create stronger relationships, and drive subscriptions. Come join our team and help solve some of the truly hard problems that come from working with 1000's of customers receiving and sending billions of messages per month. We're looking for sen…
Comment linking /careers/
on “Ask HN: Who is hiring? (March 2019)”Submitted Customer.io 2014 year in review – $1.5 MM ARR as a story · 10 points
HN discussionCustomer.io ( https://customer.io ) | Remote (Globally) | Full Time Customer.io helps web and mobile apps send emails, push notifications, and SMS through great APIs and an easy to use interface to deliver a great experience for users and customers. https://customer.io/careers/ We've been around since 2012, have a team of 61, and are profitable. Currently Hiring: - Mobile Engineer (Help us establish our mobile focus…
Comment linking /careers/
on “Ask HN: Who is hiring? (September 2020)”Submitted Customer.io Extended Outage as a story · 9 points
HN discussionAs far as I know, PostHog uses ClickHouse, Redis, and Kafka among other things. https://posthog.com/docs/self-host/architecture From the use cases you're describing, you might want to check out https://customer.io
Comment linking /
on “Ask HN: Good open source alternatives to Google Analytics?”Submitted How Pairing Powers Remote Teams as a story · 7 points
HN discussionHappy to be supporting this project at http://customer.io . A lot of folks who use other tools want it to be easier to send the same information to everyone. Thanks guys for helping us all play nicer together.
Comment linking /
on “Show HN: Analytics.js – The analytics API you've always wanted”Submitted Revenue Growth 20x in 2013 as a story · 7 points
HN discussionNot using amazon's method, but combining S3 + Cloudfront w/ DNSMadeeasy's Aname record, you can this works (example): http://www.customer.io http://customer.io No redirect, 1 s3 bucket, and they both serve up the same assets from cloudfront. And HTTPS works too on cloudfront.
Comment linking /
on “Root Domain Website Hosting for Amazon S3”Submitted Conversion rate went from 5% to 12% with this drip campaign as a story · 5 points
HN discussionThat's not true, by either the letter of the law or the spirit of it. I own a business, and I post my email publicly because I want people to contact me . Some of those people will be selling me things--I want that! It's true that I end up with a lot of spam as a result, and that sucks, but it's better than never receiving unsolicited business email. Sending unsolicited email to consumers is, indeed, spam. B2B is di…
Comment linking /blog/Send-email-without-unsubscribe-link-cold.html.
on “Gmail, We Need to Talk”Submitted 5 Email Marketing Lessons from Louis C.K as a story · 5 points
HN discussionActually, you can market before you've written a line of code. Ideally you've figured out some pain point that Instahero will solve, so why not pitch that? "X sucks, and we're doing something about it" Write a sales letter. A great example can be found here: http://charmhq.com/ Start collecting email addresses, and send a lot of mail keeping everyone abreast of your progress. Blog a lot, either with product updates…
Comment linking /blog
on “Building Your First Profitable Startup”Submitted How to email people when you screw up as a story · 5 points
HN discussionI have a love-hate relationship with data. Data is great for helping drive product, messaging, engagement, etc. However, most data ends up as noise. It's noise because it isn't actionable. Ash Maurya wrote this great article on actionable metrics: http://www.ashmaurya.com/2010/07/3-rules-to-actionable-metri... In the end I think it depends on how you want to use the data. Here are a few things that I find useful: -…
Comment linking /
on “Ask HN: What's your startup's analytics setup?”Submitted 4 ways we learned we are building the right thing as a story · 5 points
HN discussionThanks guys. Colin, co-founder of http://Customer.io here. The build vs. buy decision for people is always an interesting one. Taking a quick look at the app, if you're using Django, it's for sure worth a try. Some of the questions you may want to ask: * How do you know if your emails are working? * Which emails has randomuser@gmail.com received? * How do you handle unsubscribes? We take care of those as well as ans…
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on “Show HN: we open sourced our Django drip email app”Submitted Concierge onboarding process to convert free to paying customers as a story · 4 points
HN discussionYup! We use Proxima-Nova. It's probably the next Helvetica Neue (i.e. hipster designers will be rolling their eyes at you soon). One of the things that's great about it is there are so many variations: Regular, Light, Regular Italic, Light Italic, Semibold, Bold, Extrabold, Black, Semibold Italic, Bold Italic. Most other sans-serif typefaces we evaluated didn't have enough variation that it could reliably service an…
Comment linking /
on “New Homepage”Submitted What we learned by abandoning an office to become a remote company as a story · 4 points
HN discussion
