Top all-time · #3557
Mark Hurst
Personal blog · goodexperience.comdesignbusiness
Mark Hurst writes Good Experience, a personal blog at goodexperience.com about design and business. Since 2007, 22 different Hacker News readers have linked it 29 times. The last post was in 2012, but the archive is still widely read.
Too few sampled comments (7) to say how often HN recommends it.?
Why HN links it
HN readers link Mark Hurst's Good Experience site, a newsletter and archive on user experience, including the 'This is Broken' collection of poor interfaces and a games list. Most comments only cite or link it.
Summarised by Claude from a sample of 7 HN comments that link here. Each comment is marked recommending, critical or neutral (citing without judging); how this works.
What Hacker News says?
I think you bring up a reasonable point: that the forced tipping system with no values below 20% was previously discussed in other articles such as that of Grynbaum from January 8, 2012: http://www.nytimes.com/2012/01/09/nyregion/new-nyc-livery-ca... In fact it's not a secret at all since New Yorkers and those visiting the city are quite acquainted with the system, it's no secret, so I am not sure Mr. Grynbaum is a…
Comment linking /2011/02/how-a-taxi-button-cha.php
on “Plagiarism”Submitted A hundred million mistakes: Microsoft's Bing search engine as a story · 43 points
HN discussionI love this game!! Once I got past the second level, I really got the hang of it and loved the mental challenge of solving levels. One thought: I'd consider making the first few levels much easier. This article on Yoyodyne's trivia games is along those lines: "As Yoyodyne got busier, we had less and less time to write each game's questions. Finally, one day, we launched a game that had very little effort put into th…
Comment linking /columns/04/0513.slots.html
on “Show HN: 6 months ago I quit my job to pursue indie dev. Here is our first game”Submitted A Kindle trick changes the reading experience as a story · 21 points
HN discussionThis reminds me of the classic ‘this is broken’, which has now been moved to: http://goodexperience.com/tib/ Some real gems in there.
Comment linking /tib/
on “Grumpy Website – a blog about everything wrong with modern web & tech”Submitted For the game designers and players: this is the best list of well-designed flash games as a story · 19 points
HN discussionCongrats for making the good experience list: http://goodexperience.com/games/ Their original submission: http://news.ycombinator.com/item?id=84191
Comment linking /games/
on “Robokill: Superb new Flash game from News.YC members”Submitted Ignore the customer experience, lose a billion dollars (Walmart case study) as a story · 9 points
HN discussionThis was (is?) a service also provided by some loyalty cards that have small versions that attach to the keyring, most notably some grocery store cards. Checking what's on my keyring right now, Mariano's (WI/IL chain, now owned by Kroger) appears to have this. Albertson's at least had this policy in 2004, with some details from an employee: http://www.goodexperience.com/tib/archives/2004/06/albertson...
Comment linking /tib/archives/2004/06/albertsons_supe_1.html
on “USB Killer, yours for $50, lets you easily fry almost every device”Submitted Why Google+ will succeed wildly. At first. as a story · 6 points
HN discussionGreat post and I agree... I think newsletters fit with what people are looking for these days and the market is wide open. A newsletter/founder that probably isn't big enough to make it on that list, but that I would highly recommend is Mark Hurst's Good Experience newsletter - http://www.goodexperience.com . It is what originally inspired me to want to create a newsletter (which ended up finally being Hacker Newsle…
Comment linking /
on “The Email Mafia (PayPal's Got Nothing on Email)”Submitted A small, gentle question that could change your life as a story · 6 points
HN discussionNo, it's not a contradiction to have an agenda in mind and to also try not to ask leading questions. An example of a leading question in this context would be like asking them "do you see the button labeled 'learn more' to your right?", which really doesn't test anything other than the fact that they're literate and their eyes work. Compare this to asking them "now what do you see on the page and what do you want to…
Comment linking /blog/2004/12/tips-on-moderating-listening-l.php
on “Usability Testing: the secret sauce of startups”Submitted How to get fired on-stage, Steve Martin-style as a story · 4 points
HN discussionSubmitted The future of typefaces: algorithmic fonts as a story · 2 points
HN discussionSubmitted A lesson in strategy, taught by a Cat (on working hard and direction) as a story · 2 points
HN discussionSubmitted "Life is short. No recession warrants wasting precious time." as a story · 2 points
HN discussionSubmitted A warning sign on the way to digital utopia as a story · 2 points
HN discussionSubmitted To create a great customer experience, throw out a customer or two as a story · 1 points
HN discussionSubmitted There is no "try" in good experience as a story · 1 points
HN discussionSubmitted Why "the customer is always right" is wrong as a story · 1 points
HN discussionSubmitted Why "the customer is always right" is wrong as a story · 1 points
HN discussionSubmitted Solve email overload without Google's Priority as a story · 1 points
HN discussionSubmitted Users weren't even aware that there was a problem to be solved as a story · 1 points
HN discussionSubmitted One social media tip: First build a good customer experience as a story · 1 points
HN discussionSubmitted Customer experience review: Crutchfield.com as a story · 1 points
HN discussionSubmitted The page paradigm as a story · 1 points
HN discussionSubmitted Good Experience: The flip side of customer experience as a story · 1 points
HN discussionSubmitted Citibank's dirty spamming ways as a story · 0 points
HN discussion
